1. Selecting and training new employees
2. Labor management relations
3. Conflict management, workplace stress
4. Problem employees
5. Effective delegation, employee empowerment
This course illustrates the substance of management is working with people. By using the people resources and by treating people with respect, understanding their needs and involving them in the decision making process we will maximize the potential of our operations.
- Selecting and training new employees
- Labor management relations
- Workplace stresses and conflict management
- Problem employers
- Delegation and employee empowerment
Once completed participants should be able to:
- Apply the selection process
- Develop a training program
- Understand labor management contracts and working relationships
- Identify problem employees and select a course of action
- Recognize effective delegation techniques and the value of employee empowerment
- Selecting new employees
- Training programs
- Labor management relations
- Problem employees
- Effective delegation
- Employee empowerment
Retired Associate Director of Outreach for the Center for Transportation Research and Education, Iowa State University
BS in Civil Engineering; Iowa State University
MS in Transportation Engineering; Iowa State University
Served 15 years with the Iowa Department of Transportation in the construction field, then worked as a Transportation Engineer for a consultant firm in Denver, Colorado, before returning to the Iowa DOT. In 1994 became director of the Iowa Local Technical Assistant Program (LTAP) at Iowa State University, where he also served as Adjunct Assistant Professor, Civil Engineering.
Attorney and shareholder; Ahlers & Cooney, P.C., in Des Moines, Iowa
B.B.A. in Accounting, with highest distinction; University of Iowa J.D. degree; Cornell University
Was a law clerk under Justice David Harris of the Iowa Supreme Court from 1992 to 1993 before moving to his current position; his practice involves a wide variety of employment and labor law issues, including ADA, FMLA, wrongful termination, discrimination and harassment, investigations, FLSA, wage and hour claims, unemployment benefits, labor contract negotiations, workers’ compensation, and other aspects of the employer-employee relationship; has spoken numerous times on employment law issues at seminars for attorneys and human resources personnel.
Member of the Polk County, Iowa State, and American Bar Associations.
Member of the C. Edwin Moore Inn of Court
Adjunct Professor; Iowa State University
MS in Guidance and Counseling; Iowa State University
PhD in Education; Iowa State University
Has worked with the Cooperative Extensive Service in Iowa and Minnesota. Taught management courses for Simpson College and Iowa State University. Worked as Director of Training and Development at Iowa State University. Is a trained mediator in school truancy, victim/offender, divorce and child custody, and workplace employee/employee issues. Has been a volunteer mediator for over 20 years. Currently provides on-line courses for Iowa State University and directs a community college leadership program for Iowa’s community colleges.
Director of Human Resources, City of Des Moines, IA
Undergraduate degree: University of Northern Iowa
Law degree: Drake University, with honors
Tom Turner is a native Iowan having been born and raised in the Waterloo area. He is a graduate of the University of Northern Iowa and an honors graduate of the Drake University Law School. He has been engaged in the human resources field since 1981. He has been the chief human resources leader for Iowa Resources; now known as MidAmerican Energy and Homeland Bankshares Corporation before joining the City’s human resources staff in 1997. Tom served as the City’s human resources director from 1999 to 2011. He oversaw the department and led the City’s collective bargaining teams. Tom now serves at the Human Resources Director for Escambia County, a 1700 employee organization with offices located in Pensacola, Florida. He is a current member of the Iowa Bar and is a former President of the Iowa Public Employer Labor Relations Association, a statewide public sector human resources group. Tom and his wife Coralie, Chair of Modern Languages for Grandview University, reside in Des Moines and Pensacola. His children include a Lieutenant in the Navy JAG Corp, an ophthalmologist engaged in a cornea Fellowship in Dallas, Texas and a daughter who is practicing law also in Dallas, Texas.
Member of the Iowa Bar and the Society for Human Resources Management Former president of the Iowa Public Employer Labor Relations Association, a statewide public sector human resources group
Deputy Public Works Director, City of West Des Moines, Iowa
BS in Civil Engineering, Iowa State University
MS in Public Administration, Drake University
Joe started his career in the construction industry and has since worked at the City of Urbandale and the City of West Des Moines. Joe is the Deputy Public Works Director and provides direction, coordination, and oversight for the Public Works Department, which includes the following areas; environmental, transportation, construction, and development. Joe has been a longtime advocate and mentor for Asset Management training, development and implementation. Joe is an Iowa State University and Drake University Graduate and is licensed professional engineer in the States of Iowa, Missouri and Hawaii.
Operator; City of West Des Moines, Iowa
Operator for 11 years. Organizer and trainer for SPOT (Snow Plow Operator Training). Snow and Ice Removal Speaker at Allentown, PA, Estes Park, CO, St. Cloud, MN, and the APWA North American Snow Conference.
Snow Plow Roadeo Steering Committee
“I really enjoyed the creative thinking in the use of a brick in the Team Development course. I strongly agree with the presenter’s statement that ‘recognition is a powerful tool and motivator for energizing others,’ as I have put it forth throughout my career and it works!” —Michael Schlemmer, Senior Engineering Technician, City of Newport News, VA