1. Understanding the purpose of a team environment
2. Selecting and training new employees
3. Labor management relations
4. Managing employees
5. Hiring in large cities, dealing with problem employees
6. Managing conflict
7. Effective delegation, employee empowerment
8. Leading and motivating teams
This course illustrates the substance of management is working with people. By using the people resources and by treating people with respect, understanding their needs and involving them in the decision making process we will maximize the potential of our operations. Key concepts include:
- Selecting new employees
- Training programs
- Labor management relations
- Problem employees
- Effective delegation
- Employee empowerment
Once completed participants should be able to:
- Apply the selection process
- Develop a training program
- Understand labor management contracts and working relationships
- Identify problem employees and select a course of action
- Recognize effective delegation techniques and the value of employee empowerment
Iowa Local Technical Assistance Program Statewide Multi-Discipline Safety Team (MDST) Facilitator
Theresa Litteral currently works as the Statewide Multi-Discipline Safety Team (MDST) facilitator for Iowa’s Local Technical Assistance Program at Iowa State University. She works with multi-agency multi-disciplined professionals with a common goal of making Iowa’s transportation network safer. She is also a research scientist where she conducts applied research in transportation safety & local roadway safety improvements.
Before moving to Iowa in 2015, Litteral’s diversified background includes teaching as a GIS Professor at a University in West Virginia. Her experience incorporates all aspects of a multi-disciplined professional in geospatial sciences, technology transfer, education, bicycle & pedestrian trails, tourism and economic development for the state of West Virginia and The Appalachian Region.
Theresa has a Bachelor’s degree in geology from a university in England & earned her Master’s degree in Geobiophysical Modeling here in the states.
City of Ames Fleet Services Director
Corey Mellies graduated with a bachelor’s degree in Civil Engineering. He has spent the last 17 years in local government. He has held positions in engineering, operations, and fleet. Currently he is the Director of Fleet Services with the City of Ames.
Lynch Dallas, P.C. Attorney
Holly Corkery is employed by Lynch Dallas, P.C. and regularly practices in the areas of employment law (both public and private sector), school law, municipal law, workers’ compensation, and insurance defense. Ms. Corkery represents employers on a variety of issues including social media issues, employee discipline, employee drug testing, collective bargaining, employee leave issues, employee disability issues, workers’ compensation, and general civil litigation. Ms. Corkery additionally represents public employers on issues unique to those entities, including public records requests and open meetings.
Lisa A. Mart
Iowa Municipalities Workers’ Compensation Association Human Resources Specialist
Lisa A. Mart is the Human Resources Specialist for IMWCA. Lisa attended the University of Iowa and became a technical recruiter. This role propelled her into a career in human resources. Lisa was the Human Resources Director at Palo Alto County Health System for over seven years before relocating to Central Iowa where she worked a number of years in the private sector before coming to IMWCA. Lisa was an EMT with Palo Alto County Health System from 2002 – 2009 and has been a volunteer FF/EMT with Polk City Fire Department. She enjoys spending time with her three school-aged children and attending their activities. In her role with IMWCA provide members assistance in their human resources to help them manage their workers’ compensation exposures.
City of Des Moines Human Resources Director
James Wells, as the Human Resources Director for the City of Des Moines, directs the work of the City’s Human Resources Department, which is a full-service department including, recruitment and selection of all City employees, labor and employee relations, classification and compensation systems, payroll and employee benefits, employee development, workers’ compensation, occupational health and the human resources information system. James also serves as clerk of the Des Moines Civil Service Commission.
He has gained over 25 years of experience in human resources, occupational health, employee safety and public administration with the City of Johnston and Metro Waste Authority. He holds a Master’s Degree in Public Administration-Human Resource from Drake University and a Bachelor’s degree from Iowa State University. He is certified as a Senior Professional in Human Resources and as a Certified Labor Relations Professional by the National Public Employee Labor Relations Association.
City of Ankeny, Civil Engineer II
Sarah Okerlund graduated with a BS in Civil Engineering from Iowa State University. She has since gained over 14 years of professional experience, primarily in the public sector either designing or administering pubic improvement projects. Her project experiences involve planning through construction on a wide variety of infrastructure including roadways, storm sewer, sanitary sewer, water main, traffic signals, sidewalk and trails.
Her current position is Civil Engineer II with the City of Ankeny. When not working, Sarah enjoys spending time with her husband and two children. She can often be found cheering for Iowa State athletics, reading a book, or pretending she is crafty.
Extension and Outreach Human Resources Director (retired) and human resource consultant
Don Broshar has worked in human and organization development for over 46 years, 35 of those with ISU Extension and Outreach. He has served as a youth program coordinator, a youth and family counselor, a County Extension Director, an Organizational Development Specialist, a Youth Development Specialist, a Community Development Specialist, and as Director of Extension and Outreach Human Resources. Don is currently retired from Extension and Outreach and is serving as a Human Resource Consultant in leadership and supervision development for University Human Resources. In addition, he works as a private consultant. He has facilitated groups of many sizes and many purposes ranging from not-for-profit youth and community groups to university work groups and departments, to school systems, to community businesses. He has trained employees, staff, and faculty in topics ranging from communications to stress management to personal leadership and management skills to conflict management to coping with change to youth development.
“I really enjoyed the creative thinking in the use of a brick in the Team Development course. I strongly agree with the presenter’s statement that ‘recognition is a powerful tool and motivator for energizing others,’ as I have put it forth throughout my career and it works!” —Michael Schlemmer, Senior Engineering Technician, City of Newport News, VA